Elizabeth Hurley has slammed British Airways on social media after her flight from Antigua was delayed by 20 hours.
The 57-year-old British actress expressed her frustration with the delay and complained that she was left without food or water for hours at the Caribbean island’s airport on Monday.
“Stuck in Antigua airport with no food, water, taxis or hotels available yet. Flight delayed 20 hours,” Hurley wrote on Twitter.
An hour later, the “Austin Powers: International Man of Mystery” star shared an update.
British Airways solves the problem of aircraft stranded across the United States
“I’m still stuck – no food, no water, no hotel. Very dodgy service,” she wrote.
The airline quickly responded to Hurley’s second tweet and explained that the delay was due to a “technical issue”.
And the airline’s official account wrote on Twitter: “We are experiencing delays in some of our flights due to a technical problem in planning our flights.” “We regret that your flight was disrupted, and we are investigating this matter urgently so that you can travel as soon as possible.”
Three hours later, Shabwa “The Royals” tweeted again about her ordeal and complained about the lack of communication from BA.
She revealed that she and her traveling companions had to make their own arrangements to leave the airport after 12 hours of waiting without food and water.
“There’s still something from @british_airways,” she said. “Exceptional service! Finally managed to find a taxi to escape from the airport after over 12 hours with no food or water #avoidflying.”
British Airways’ official Twitter account responded to Hurley’s tweet, asking her to send a direct message to the account with “additional details” so they could “take a closer look” at the situation.
Hurley was among several British Airways passengers stranded at airports across the US and the Caribbean on Monday who shared their experiences on social media.
“When you have to Rely on Twitter To let you know what happens to your badly delayed @British_Airways flight at JFK, such a sad situation,” a passenger tweeted.
Another tweeted that she was stuck on the tarmac in Boston before her flight was finally cancelled.
In a video taken at New York’s John F. Kennedy International Airport, a large crowd of passengers can be seen sitting on the ground waiting for their flights.
Click here to sign up for our entertainment newsletter
On Tuesday, British Airways said it had resolved the technical issue causing mass flight delays.
“Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, resulting in delays in our schedule,” the airline said in a statement to FOX Business.
The airline apologized for the “disruption to our customers’ travel plans.” The problem affected flights all over the world.
Fox News Digital has reached out to British Airways for comment.
Click here for the FOX NEWS app
Fox New Digital’s Daniela Genovese contributed to this report.
#Elizabeth #Hurley #vents #anger #British #Airways #stranded #food #water #hours