This altercation got a bit dirty.
A woman and a male companion have claimed that a manager at Nevada Chick-fil-A called the cops after she allegedly asked for more ketchup.
“This is protocol Chik fila staff told me,” reads a caption on the TikTok video, which was posted on Sunday and has surpassed 160,000 views. “Manager of Chik Fila calls police on $60 order says only 5 sauces allowed. Don’t go to chik fila on Eastern & Ione Lv, Nv.”
Before the video started, the customer reportedly asked the manager if she could have more sauce when he allegedly told her customers were limited to five packs.
This is when things got sticky.
The manager—identified as Anthony by the videographer—was then overheard on the phone allegedly speaking with law enforcement.
He is heard telling police the descriptions of the patrons: “One male, one female. They’re making a big scene and they won’t leave,” Anthony said. “Both are African American. Maybe in her mid-20s – I’m not sure. A black hoodie with “Tokyo,” jeans written on it.
The couple did not say if the police came or what happened immediately after the confrontation.
Many commentators found the situation disgraceful.
“Lol, this guy just lost his job because of the sauce,” one user wrote. “Oh my God!!! another slammed.
“Dang I never heard of their sauce limits! My kitchen drawer will tell you. Call the company girl,” said a third person.
The couple released several follow-up videos, including one that states that until Anthony handed the order, the manager allegedly told them he was applying the rule of no more than five packages per customer “from this moment on, starting with us.”
He then reportedly tried to “grab” the food and said he would refund them.
In another follow-up video, the duo claimed that Anthony tried to “arm” the police against them by giving vague descriptions of the couple and leaving that they were just asking for more ketchup.
Another follow-up video revealed that the couple reached out to Chick-fil-A and were waiting for a response, as the office was closed over the weekend.
They said the shopkeeper reached out to the couple—they had a phone conversation with him for an hour or two, they claimed—and apologized, claiming that the incident was not their fault. He reportedly said the couple were welcome anytime and promised them a free meal – which they said they wouldn’t take – and a refund.
“It wasn’t about the food. It wasn’t about getting another order. “It wasn’t about any of that stuff,” the woman said.
According to the owner, Anthony later had a “training” about the incident, though the couple said several people have reached out to say this isn’t the first time something like this has happened at a restaurant.
Despite hearing from the owner, the couple said they were “upset” to learn that Anthony would “likely” still work there. The owner allegedly suggested that if he wished to avoid confrontation, he could use the shop instead.
“It was like a slap in the face,” she said.
Reportedly, the owner also “confirmed” that Anthony was “not racist” or discriminatory because Anthony has a first-degree relative who is black, the couple said.
The visibly suspicious woman added, “So, since he has a black family member, it means he can’t discriminate against black people.” “That’s basically what he’s telling us.”
“We’re not going forward,” the man added.
The Post has reached out to Chick-fil-A for comment.
#wanted #sauce #ChickfilA #manager #called #police